Antigonish, Nova Scotia, Canada

StFX Systems Update

November 4th, 2018
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An update to the campus community:

IT Services continues to reinstate servers within the StFX network. At this time, we are employing a staggered approach in bringing the systems back online to minimize potential risk. Some services have now been restored such as Wifi, Moodle, DCB and debit transactions, among others. ITS will continue to work on bringing all services back online as soon as possible. Of note, services such as MesAmis and Banner are not yet available. ITS will prepare a list and update the status of services on an ongoing basis as services become available. A link to the list will be shared when ready.

On Thursday, ITS, in consultation with security specialists, purposefully disabled all network systems in response to what we learned to be to be an automated attack on our systems known as ‘crytpocoin mining.’ The malicious software attempted to utilize StFX’s collective computing power in order to create or discover bitcoin for monetary gain. At this time, there is no evidence that any personal information within our network was breached, however, ITS will continue to analyze and monitor for suspicious activity in the days and weeks ahead. ITS has also implemented heightened security measures in response to this event.

In this scenario, it is standard practice to reset all network passwords. We recognize this may be an inconvenience, however, it is necessary to protect the integrity of our systems. 

How to reset your password and recover your StFX account:

Option #1: (recommended)

-    Access the internet via a non-StFX connection (i.e. using data plan on your mobile phone, home connection, etc.)

-    Use the following link to reset your password and recover access to your StFX account. Please remember to put in your full email address. (e.g. x2018abc@stfx.ca

https://passwordreset.microsoftonline.com/  

 

-    If you are having difficulty resetting your password, please refer to the online guide found here: 

https://stfx.teamdynamix.com/TDClient/KB/ArticleDet?ID=33471



Option #2:

-    Visit the StFX Contact Centre located in the Angus L. MacDonald Library.  Staff will be able to assist. Hours are    

Sunday, November 4        12:00 PM – 8:00 PM

Monday – Thursday          8:00 AM – 10:00 PM

Friday                                8:00 AM – 8:00 PM

Saturday                           12:00 PM – 5:00 PM

If you continue to have difficulty connecting to the StFX Wifi after resetting your password, please refer to the online guide found here: https://stfx.teamdynamix.com/TDClient/KB/ArticleDet?ID=30051

 

 

 

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