Computer requirements for participating in online courses
Participation in online courses requires having computer equipment that is supported and meets minimum specifications.
For technical reasons there are several unsupported devices. You are responsible for ensuring you have the necessary hardware before your course starts.
If you have any questions about your equipment, please contact the StFX Online Learning & Professional Studies Instructional Design & Support team (@email).
Unsupported devices include, but are not limited to, the following:
- Mobile Devices
- Devices running Android/iOS, Chrome OS/Linux
Unsupported devices are not to be considered replacements for computers meeting the hardware and operating system requirements specified below. Although some specific applications/software may appear to be compatible with these devices, their full functionality cannot be guaranteed.
The table below outlines the technical details of the minimum specifications that your computer equipment must meet for you to participate in online courses.
|OPERATING SYSTEM:||Windows 10 or higher (Windows 10S mode is not supported by ProctorU)
MacOS OS X 10.15 (Catalina) or higher
|PROCESSOR:||2 GHz or faster|
|MEMORY:||4 GB of RAM minimum|
|HARD DRIVE:||10 GB free space minimum|
|BROWSER:||Google Chrome required (Firefox can be used as a secondary browser)|
|EMAIL:||Students must use their StFX email address (provided by IT Services)|
|INTERNET:||High Speed; Cable/DSL recommended
(Wi-Fi may suffice but direct connection is best. See below for tips is using Wi-Fi)
|MICROPHONE:||Built in or USB microphone required*|
|SPEAKERS:||Built in or USB/Wired/Bluetooth speakers required*|
|WEBCAM:||Built in or USB webcam required*|
*Microphone/Speakers/Webcam are indispensable for courses with online, proctored exams. While these items may appear to be optional for asynchronous courses (i.e., courses with no live online class meetings), they may be required for assignments within these courses, for meeting with your instructor online for office hours, and for getting live technical support.
Testing your computer equipment
You can get a sense of the adequacy of your computer equipment by performing the two quick online tests listed below, namely the Computer Power Test and the Computer Equipment Test.
Computer power test
Close all unnecessary apps and browser tabs and do a Computer Power Test.
Use the following table to interpret the Overall Score provided by the power test:
|OVERALL SCORE||ABOVE 750||350 - 750||BELOW 350|
|INTERPRETATION OF COMPUTER POWER||Good to Excellent||Adequate or Borderline (i.e., occasional issues with performance)||Inadequate (i.e., computer equipment must be upgraded or replaced entirely)|
Computer equipment test
Close all unnecessary apps and browser tabs and do a Computer Equipment Test.
Important: If asked, please “allow” the website to access your camera and microphone.
If requested, install the ProctorU extension. Your course may not require ProctorU for quizzes or exams, but the extension is needed to run the test).
Here is a screenshot of what you should see once the tests are complete. (Green check marks mean the test passed).
Below this image you will see a list allowing you to view details of tests passed or failed for Camera, Computer, and Internet Settings. If any of the tests fail, try to resolve by rebooting and closing all unnecessary apps and browser tabs.
- Network cable connection is strongly recommended to ensure a stable internet connection.
- Wi-Fi - If network cable connection to your router is not possible:
- Move as close to router as possible (Wi-Fi Signal can drop significantly in as little as 5 metres away).
- Ask anyone else using the same Wi-Fi to limit their use of bandwidth (e.g., streaming, gaming, etc.).
- Close all unnecessary apps and browser tabs.